Terms of Service

Last updated: July 4, 2026

Welcome to Board Tales. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our website.

1. General

Board Tales designs and sells handmade surf-inspired products and furniture. By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update these Terms at any time. Changes become effective once published on this page.

2. Products

Every product is handmade, which means slight variations in wood grain, color, texture, and finish are natural and make each piece unique. Product photos are provided for illustration purposes and may differ slightly from the final product.

3. Orders

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel an order for any reason, including pricing errors or suspected fraudulent activity.

Once an order has been shipped, you will receive a shipping confirmation.

4. Pricing

All prices are listed in the currency shown on the website. Prices may change without prior notice but will not affect orders that have already been confirmed.

Customers are responsible for any applicable taxes, customs duties, or import fees required by their country.

5. Shipping

We aim to process and ship orders as quickly as possible. Delivery times are estimates and may vary depending on the shipping destination and carrier.

Board Tales is not responsible for delays caused by shipping providers, customs authorities, weather conditions, or other circumstances beyond our control.

6. Damaged Items

If your product arrives damaged during shipping, please contact us within 7 days of delivery with your order number and clear photos of the product and its packaging.

After reviewing your claim, we will offer either a replacement or a full refund.

7. Returns & Refunds

Please refer to our Returns & Refunds Policy for detailed information regarding damaged items and refunds.

8. Intellectual Property

All content on this website—including text, photographs, graphics, logos, product designs, and branding—is the property of Board Tales and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Board Tales shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the purchase price of the product.

10. Privacy

Any personal information collected through our website is handled in accordance with our Privacy Policy and is used solely for processing orders, customer support, and improving our services.

11. Governing Law

These Terms of Service are governed by the laws of Switzerland. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Zurich, Switzerland.

12. Contact

If you have any questions regarding these Terms of Service, please contact us at:

Board Tales
Zurich, Switzerland
Email: info@boardtales.org